All sales are final.

Benissa’s Beauty does not offer refunds for:

  • Change of mind
  • Incorrect purchases by the customer
  • Opened or used beauty products
  • Personal care products due to hygiene reasons

If you receive:

  • Incorrect products
  • Damaged products
  • Defective products

Please notify us within 48 hours of receiving your order with photographs.

Where appropriate we may replace the product.

Product Information

Product descriptions are provided for informational purposes.

Individual results from skincare or beauty products may vary.

We do not guarantee specific outcomes.

Limitation of Liability

Benissa’s Beauty shall not be liable for:

  • Allergic reactions
  • Misuse of products
  • Indirect or consequential damages
  • Delays caused by third parties

Customers should always perform a patch test before using skincare products.

Intellectual Property

All website content including:

  • Images
  • Logos
  • Product descriptions
  • Graphics
  • Text

belongs to Benissa’s Beauty and may not be copied without written permission.

Governing Law

These Terms are governed by the laws of the Republic of South Africa.